Managing Mobility: Is A La Carte Outsourcing A Viable Alternative?

By Gina Gallo, president, Stratix

Read Part 1 | Part 2 | Part 4

In this series on enterprise mobility options, the previous post discussed the differences between administering and supporting legacy technology vs. the unique demands that mobility of today places on in-house administration.

How about breaking the overall job into smaller pieces, then farming out your mobile support to multiple generalists? This takes some of the pressure off your people without them losing control, and it lets you focus more on operational strategy than putting out fires or managing device logistics. Sounds like an appealing plan, doesn’t it? But buyer beware...

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