Case Study

Lower Valley Water District's Journey To Becoming Geospatially Driven

Source: Esri

Founded in 1986, the Lower Valley Water District (LVWD) offers water, wastewater, and solid waste services to residents across 210 square miles of El Paso County, Texas. Whether providing safe drinking water, sanitation, and sewer services or practicing water conservation for a better quality of life, LVWD is committed to the highest-quality service for its customers and employees.

In 2018, the LVWD leadership team, under the new IT director Ryan Rodriguez, saw an opportunity to modernize water management offerings by becoming a geospatially driven organization. Simply put, much of the work that LVWD does daily is location based. The team made the strategic decision to incorporate geographic information system (GIS) technology into multiple facets of the business. This would address challenges and improve workflow efficiencies to propel the organization ahead.

"I am a problem-solver, Rodriguez says, and whenever there is a challenge, people look to me to see what we can do. The first thing I look at is GIS and see the tools that [Esri] provides to figure out a solution because it is a great tool."

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