Just How Automated Is Field Service?

There is a field service software solution on the market today for every type and size of field service company. That is largely a good thing, but the breadth of solutions can also cause stress for some field service leaders to answer questions like:

• Exactly what functionality do we need?
• Should we automate one piece at a time or all at once?
• How are each of these solutions actually different from one another?
• What’s the best fit for our company?