Juniper Systems' Complete Care Plans Take The Worry Out Of Mobile Data Collection
Juniper Systems has recently introduced its new Complete Care service plans, providing substantial benefits above and beyond its Standard Manufacturer’s Warranty.
Juniper Systems has recently introduced its new Complete Care service plans, providing substantial benefits above and beyond its Standard Manufacturer’s Warranty. The company points to customer requests as the prime driver in offering this new service option for their rugged handhelds.
Complete Care is comprised of two levels of service plans: Gold, and the more comprehensive Platinum. On top of what the Standard Warranty covers, the Gold plan adds additional benefits and coverage, including normal wear and tear coverage and significantly shorter repair times with expedited return shipping. Above that, the Platinum plan provides all the benefits of the Gold plan, plus accidental damage coverage, even faster repair times, a loaner unit option during repair, more personalized service, and several other valuable benefits.
According to a recent Juniper Systems blog post, rugged handhelds are similar to a luxury vehicle. While they are made with the highest quality materials and excellent craftsmanship, they are still subject to natural wear over time, as well as accidents.
After receiving many customer requests for an inexpensive, convenient handheld repair plan, we created Complete Care,” said Harlyn
Complete Care plans may be purchased in one, three, or five-year increments, with more value added when purchased concurrently with a new handheld.
For more information, visit http://bit.ly/JaMmpq.
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Source: Juniper Systems