Case Study

Inside Look: Halliburton's Implementation of an End to End Solution

Source: ProntoForms

Featuring Yamina Hubbard, Global Asset Manager, Halliburton 
Hosted by Mark Scott , VP Marketing, ProntoForms

Yamina: Hi, everyone. Yamina Hibbard here. I’m the Global Asset Manager for Halliburton. Halliburton is one of the world’s largest providers of products and services to the energy industry. Halliburton serves the upstream oil and gas industry throughout the whole lifecycle of the reservoir. From the 14 divisions within Halliburton, I work for the drill bits division, and we provide lead-in high-efficiency six-cutter and other drill bit solutions to our customers for reliable performance in drilling operations.

Mark: Excellent. Yamina, can you maybe talk a little bit about some of the challenges related to your division that you’re facing, and what did that journey looked like in terms of your – you’re probably thinking, “there’s got to be a different way” – but maybe you can describe some of the challenges related to the processes that you’re trying to improve.

Yamina: Sure. So, Halliburton is the leader in technology and the product we deliver to our customers. We’re constantly improving our processes to optimize efficiency and adopt the latest technology. One of the processes that we’ve identified as needing improvement was the way we collect data and tickets from the rig site and the amount of time that it took to get the data from the field site to the office for billing purposes. That’s basically how we started a year ago. We were trying to find a solution, and after researching different options and interviewing different providers, ProntoForms was at the top of the vendors that we had interviewed. And we’re still very impressed with the excellent customer service, the speed of the deliverables, and the reliability of their mobile solution.