1 In 3 Service Leaders Are Extremely Concerned About The Skills Gap

HERE'S WHY

If the skills gap has been on your mind recently, you’re not alone. 

During our Service Leaders Spring Break event, where pros gathered for a week of educational webinars and workshops, nearly everyone noted that the skills gap is a major workforce planning issue, and is contributing to service delivery challenges. 

• 35% of attendees said they were very concerned about the workforce skills gap
• 64% reported being moderately concerned