White Paper: Improving Route Accounting With Mobile Printing Applications

In every industry, competitive and revenue pressures are transforming the role of mobile workers. Service and delivery personnel are being asked to pursue new revenue opportunities and to encourage customers to purchase upgrades, while salespeople are required to perform more services for their customers.

Workers need better tools to satisfy these new demands, which is why route accounting is one of the fastest growing applications for mobile computing deployments. Route accounting covers a wide range of activities but generally refers to servicing customers at their place of business with a route sales force. Large beverage, bakery, and food distributors tend to use separate route agents for sales and delivery, but typically one driver is responsible for all customer interaction on his or her route. Route accounting is used in industries such as food, beverage, consumer packaged goods, retail, apparel/footwear, media publishing, houseware/appliances, and pharmaceuticals.