Podcast | December 4, 2023

How Will AI Revolutionize Field Service? With Jeff Oskin

Source: Zuper
Zuper - podcast

In this episode, we welcome Jeff Oskin, the founder of Newlogiq, to delve into the practical applications of AI for businesses. 

Jeff shares insights on how AI can yield a substantial return on investment, stressing the significance of a robust foundation in field service platforms and ticketing systems for effective AI integration. He also dives into the core principles of AI in field service, encompassing applications, wearables, and machine learning. He addresses AI’s potential impact on recruiting and privacy concerns while emphasizing the importance of educating individuals about AI for informed decision-making. Jeff underscores the financial benefits of AI, including enhanced productivity, increased customer satisfaction, and revenue potential. 

Jeff and Michael discuss:

  • Use of wearables to tap into the knowledge of experienced workers and make the job easier for less experienced workers
  • Use of machine learning to optimize scheduling and dispatching
  • Importance of data for accurate AI recommendations and the need for a solid foundation of data through technical service management infrastructure
  • The potential impact of AI on recruiting and finding ideal workers, with concerns about privacy and access to personal information
  • Importance of educating individuals about AI to make informed decisions about its use in businesses
  • And more
access the Podcast!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Field Technologies Online