White Paper

How Subcontractors Play A Vital Role In The Service Industry


Subcontractors play a vital role within service organizations. They supplement our existing workforce to accommodate time-sensitive projects, provide coverage in low-density regions, unexpected emergencies, and—more frequently in our post-pandemic world—fill the worker gap left by the global skills shortage. Research indicates 44% of workforce spend is now on the external workforce.

Subcontractors allow us to accommodate changing workforce scenarios, whether for technology infrastructure rollouts such as 5G, standing things back up after a weather event, or simply delivering consistent Moments of ServiceTM to our customers.


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