How Oxford Nano Is Using Remote Assistance As A Service Differentiator

Oxford Nano is providing innovative remote assistance software to their customers through their AR-enabled “Virtual Assist” solution. 

Their customers get instant access to the company’s global team of service and applications experts to guide customers through technical and application issues in real-time. Oxford Nano provides this solution as a part of their commercial offerings to transition customers from reactive to proactive support, providing higher customer value and additional revenue to the service organization. 

Join us on-demand to hear from Dan Turner, Global Service Business Manager, on how he assisted both staff and customers to successfully adopt and fully utilize their solution.