By Brian Adamson, sr. solutions consultant, mobility & managed services, Peak-Ryzex, www.peak-ryzex.com
In the complex world of mobility, could the simple answer be MMS?
Just as the Internet irrevocably changed how businesses engaged with their customers, so, too, are mobile devices transforming virtually every aspect of business operations.
For users, mobility brings new flexibility and efficiencies. But they need reliable uptime and connectivity, current and easily accessible applications and information, and ongoing training and support. For business operations managers, mobility brings opportunities to increase customer satisfaction, as well as employee efficiency and productivity. But managers are faced with the challenge of managing an exploding and dynamic landscape of devices, applications, suppliers, connections, networks, services, and content.