Webinar | January 25, 2021

How Digital Tools Have Changed Field Service For Good

Source: Help Lightning

The events of 2020 proved just how adaptable Service Leaders need to be. And in some cases the Coronavirus response provided (what some would consider) a catalyst for digital transformation and adoption of digital tools.

Hear how our panel of service leaders used Remote Expertise software to improve customer support during the pandemic.

  • Andrew Martin, Digital Product Global Portfolio Manager at Diversey
  • Christian Kovach, Technical Support Specialist at Henny Penny
  • Tony Stephan, Manager of Technical Support at Ricoh Americas Corporation
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