The events of 2020 proved just how adaptable Service Leaders need to be. And in some cases the Coronavirus response provided (what some would consider) a catalyst for digital transformation and adoption of digital tools.
Hear how our panel of service leaders used Remote Expertise software to improve customer support during the pandemic.
- Andrew Martin, Digital Product Global Portfolio Manager at Diversey
- Christian Kovach, Technical Support Specialist at Henny Penny
- Tony Stephan, Manager of Technical Support at Ricoh Americas Corporation