Horizon Utilities Reduces Paper Use And Improve Efficiency With Mobile Tablets

In this video Horizon Utilities customer service team recognizes that they need to improve the processing of paper service orders. Horizon felt that in the age of information technology there should be a way to simply their service orders process.

Horizon made a decision to utilize a set a mobile workforce management tools including industrial strength tablet PC’s from motion computing with barcode scanners, cameras, Wi-Fi, and mobile workforce applications that integrate with their back office systems. Work orders moved to being processes all electronically, with orders coming in and being routed to field workers quickly and efficiently.

Check out the video below to see more.