Article | March 1, 2022

Guide To Optimizing Your Field Service Management Process

Optimize Optimization

Field Service Management & the Impact of COVID-19

Organizations and businesses with essential frontline workers have encountered numerous challenges due to COVID-19, especially since many employees have been working remotely. Travel restrictions and personal contact have also been limited. Every industry has adapted in some way — including those in field services.

It’s important to ensure the health and safety of your employees and customers while still being able to provide key capabilities. A field service management software can help.

With the right platform and solution, you can digitize most of your tasks, which makes it easier for employees who can work remotely to do so more efficiently. Even though technicians are essential and must continue working in the field, a field service management software allows for contactless scheduling, easy messaging, remote assistance, and the ability to generate a quote on-site. Customers can even pay with a credit card to limit personal interaction and receive an invoice and receipt via email.

VIEW THE ARTICLE!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: