GPS Fleet Management Puts Managers Back In Control

A leading provider of newspaper advertising sales, production, printing, circulation, and distribution was searching for a means to maintain timely and accurate delivery schedules, keep customers happy, and improve driver safety and business processes?

Apart from receiving angry and disappointed calls from customers, or doing random ‘on-the-road' monitoring, the company did not have a reliable means of determining when, or even if their shipments were delivered on time or to the correct location. Breakdowns in driver communication, late and missed deliveries, and dissatisfied customers grew unabated. The company also lacked the ability to assess how safely their drivers were driving, creating increased liability and risk for the company. Improving customer satisfaction, productivity, business processes, safety and operating efficiency were top priorities. Recognizing a systemic problem, they set out to solve it without delay.

Through the implementation of a GPS Fleet Management Solution, the company immediately gained new capabilities to determine the exact location of their distribution vehicles and to do so at any time of day or night.