Global Field Service Management Trends For 2019 – And Beyond

By Bill Pollock, president & principal consulting analyst, Strategies for Growth

Prepare now if you plan to compete in the expanding global services market.

The results of Strategies For Growth‘s (SFG) 2018 Field Service Management (FSM) Benchmark Survey reveal a healthy — and expanding — global services market that appears to have clearly rebounded from the economic upheavals experienced over the previous 10 years or so. In fact, the global FSM market is now poised to make significant strides in growth, technology adoption, and the integration of those technologies into existing (and new) services’ operating plans and processes.