General Electric, A Viryanet Global Partner, Announces Prestigious Ecomagination Status For Its Field Force Automation Product
ViryaNet Limited, a leading provider of software solutions that optimize the full cycle of scheduling and dispatch processes for field service management announced recently that General Electric's Field Force Automation (FFA) product, based upon ViryaNet's G4 Workforce Management Platform, has achieved "ecomagination status".
According to GE, "To earn ecomagination approval, a product is evaluated for its ability to significantly and measurably improve a customer's environmental and operating performance. The rigorous, multi-tiered review process is concluded with an independent, third-party audit to ensure accuracy and thorough documentation of technological performance."
GE reported that, "Utilities using FFA report their crews fix problems faster, perform maintenance that prevents problems before they happen and are more efficient on the job thanks to more accurate, immediate status information and direction. At the same time, FFA achieves these performance improvements while reducing the travel, personnel requirements and time spent in the field."
GE also reported that "FFA earned its ecomagination status by delivering performance improvements in three areas."
- Significant Reduction of service crew times
- A utility with 27 crews reduced traveling time by 69% which would project to reduce CO2 emissions for 1000 field crews by 2700 metric tons annually.
- Automatic balancing of multiple objectives (e.g. crew times, work load balance and preference for high priority work orders)
- A utility with 120 crews was able to further reduce traveling times by 17% versus previous mobile workforce management solutions
- Saving paper waste by utilizing electronic communications
- A utility with 200 crews reduced paper consumption by 70%.
GE stated that, "In addition to these ecomagination benefits, FFA users typically experience several other business improvements, such as better data quality from the digitization of processes, increased revenues from capturing previously non-invoiced work and better-informed decisions due to keener insight into their operations."
"General Electric is a highly valued global business and product partner," said Jeff Oskin, President of ViryaNet. "We are especially gratified by GE's reports of the compelling benefits their customers have achieved from utilizing their FFA product."
About ViryaNet
ViryaNet is a leading provider of full life cycle software solutions that optimize scheduling and dispatching processes in dynamic and complex filed service operational environments. The ViryaNet G4 mobile workforce management platform delivers patent pending, priority-based optimization technology, a Business Process Management (BPM)-based exception management capability, and a highly extensible, open architecture. With these powerful capabilities, field service organizations can continuously meet their operational and business goals with unmatched levels of workforce productivity, the lowest cost of ownership and the highest levels of client satisfaction- enabling operational excellence.
ViryaNet, over the past 22 years, has delivered solutions that are being utilized by over 35,000 users across a variety of industries-Utility, Telecommunications, Insurance and Retail. ViryaNet delivers total field service management solutions by aligning its "best of class" technology with global partnerships that include leading platform and system integration companies. Headquartered in Southborough, MA, ViryaNet enjoys a worldwide presence with offices and customers located in North America, Europe, and the Pacific Rim. For more information, visit www.viryanet.com
SOURCE: ViryaNet