White Paper

2022 Gartner Market Guide For MWM Software For Utilities

Source: IFS North America
Field Service Utilities

For the 8th year in a row, IFS has been included in the Gartner Market Guide for Mobile Workforce Management Software for Utilities. The report provides valuable insights for utility CIOs who are looking to modernize field operations and adopt “a single view of the truth across asset management, customer systems, and spatial and outage use cases to support robustly optimized field workers with accurate, timely information that drives productivity and improves employee experience.”

The 2022 market guide examines the drivers behind utility digitization efforts, noting that utilities are rethinking their mobile workforce management (MWM) technology and work management strategies to “maintain business resilience under stressful operating conditions and ensure the physical integrity of aging assets.” With the end goal of optimizing asset and work life cycles, utility IT leaders are seeking work management solutions that span across business units and allow them to pool scarce critical field resources.

IFS, which acquired Clevest in 2020, is noted by Gartner as a tenured MWM vendor and is proud to deliver a combined enterprise asset management (EAM) and MWM offering with advanced workforce scheduling. IFS meets the needs of a wide range of utility departments and use cases and offers software with composability which Gartner highlights as a top consideration.

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