Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture
Field service organizations can’t be truly data-driven without complete, high-quality data…but achieving that is not always a breeze. It’s a common challenge that many field service teams consistently face across industries.
The biggest obstacle to achieving high-quality data? Poor data entry practices.
In addition to overseeing service operations, field service leaders are now responsible for their team’s data entry strategies and processes. To help them, we’ve outlined three best practices that every service team should follow when entering and managing data. Here’s how service leaders can empower their teams to input the cleanest, most complete service information into their databases, ultimately resulting in stronger data analysis and improved service outcomes.