From Service Center To Profit Center
Source: Help Lightning
Field Service has traditionally been a cost center. Today, innovative service organizations are leveraging AR and Virtual Expertise technology to accelerate the transformation from service center to profit center.
Cincinnati, Inc. implemented Help Lightning's Virtual Expertise software to boost their service offerings and provide virtual "hands-on" service to their customers.
Hear from Greg Wilson, Director of Service for Cincinnati, Inc., and learn how this 130-year-old manufacturing company made the transformation to becoming a service profit center.
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