Fort Bend County Municipal Utility District No. 25 Saves Over 7,000 Pieces Of Paper A Year With Motion Tablet PCs
In this case study from Motion Computing we take a look at Fort Bend County Municipal Utility District No. 25 (FBCM25) which currently relies on a paper-based workflow and is facing problems with communication, inaccuracies, inefficiencies, and time-consuming processes.
FBCM25 handles the water and sewer services within their district and a number of out-of-district locations. They also provide operations, accounting, and billing services to other MUDs and cities.
Initially, FBCM25 equipped field operations staff with rugged laptops. These laptops proved to be too much of a burden to carry to the point of service and were not mobile enough for the field and also did not provide the ability to upload and share information in real time. FBCM25 needed a more mobile solution to perform the computing functions required by their field workers.
After the issues experienced with the rugged laptops, FBCM25 found a tablet PC from Motion Computing, the J3500 Tablet PC, which offered ergonomics, a Microsoft® Windows® operating system, substantial batter life, and the processing power needed to run its business operations.
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