2021 Fleet Technology Trends Report

Fleet technology drives results, bolsters resilience

Technology adoption and benefits show continued growth in a year like no other.

COVID-19 forced fleets across industries to navigate uncertainty and swiftly adapt to new ways of operating. And despite this uncertainty, 2020 saw continued investment in fleet technology.

Beyond the standard benefits, fleet tracking helped businesses address the year’s unique challenges, such as social distancing, home garaging, coordinating scheduling and dispatch from remote locations, and pivoting to remain efficient in the face of schedule upheaval.

The Fleet Technology Trends Survey conducted for Verizon Connect by Bobit Business Media, publishers of leading trade publications such as Automotive Fleet, Business Fleet, Government Fleet and Heavy Duty Trucking, reported an increase of 8%—from 64% in 2019 to 72% in 2020—in the number of fleets using GPS fleet tracking technology.