Fleet Management: Improving Field Service Through Innovation

By Carly Kroll and Colleen Lyerla

This blog will answer multiple questions around Fleet Management, including:

• What is Fleet Management?
• How can Fleet Management software help with the scheduling of people and vehicles?
• What benefits occur due to using innovative Fleet Management solutions?

Fleet management is becoming more critical than ever with the increased expectations of immediate service, next-day delivery, and servitization of all aspects of consumer lives. One study found that 69% of consumers were unlikely to be repeat business customers if delivery was more than two days late.⁽¹⁾  Timely response to work sites and appointments is closely scrutinized not only by the consumer but also by leadership that requires a reduction in costs due to time spent on the road or downtime of assets. Idling alone wastes up to one billion gallons of fuel a year.⁽²⁾

Managing getting the right people and vehicles to the right place at the right time is the main priority in fleet management. Scheduling of both the people and the vehicles they use is imperative for a smooth service process and increased safety for the drivers and passengers. Using tools like Linxup and OverIT’s Geocall, companies can improve their field service and fleet management, saving time and costs while ensuring safety.