Article | May 11, 2023

Fleet And Field: How Well Aligned Are Field Service And Fleet Management?

Source: GPS Insight
GPS Insight - Fleet and Field

Most field service engineers wouldn’t consider themselves professional drivers. Ask them what they do for a living, they’d probably say their core focus is servicing assets, providing maintenance, and helping customers. Their managers would probably agree.

Yet a large part of a technician’s day is spent behind the wheel, getting from job to job. Fleet managers are typically responsible for ensuring vehicles are ready to use—assisted by the IT department to implement technology like GPS tracking, cameras, and telematics. But when these tools guide field service workers to be more effective and safer drivers, who is taking ownership of them?

It’s a gray area, and the danger is that when fleet and field tools sit between two departments, they aren’t being used to their full potential.

access the Article!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Field Technologies Online