Podcast

Five Questions For A Field Service Expert

Source: Mobile Reach
Field Service Digital Transformation

Five Questions for a Field Service Expert podcast featuring Ralph Rio of ARC Advisory Group. Ralph is a vice president and industry analyst whose areas of expertise include field service management, mobility, and the Industrial Internet of Things (IIoT). In this podcast, Ralph offers advice and guidance on:

  • What digital transformation means for field service organizations
  • The implications of IoT and sensors for field techs 
  • The use cases field service organizations are using mobility to solve for
  • Building the business case for digital transformation

The episode runs about 15 minutes.