FieldAware Scheduler Launches Today

FieldAware, a leading field service solutions provider, announced that its revolutionary new service management interface designed to provide users with the most efficient way to manage their operations was launched today.

Built to streamline service business management, it eliminates the need to switch back and forth between job functions since it provides a single console view for easier scheduling, dispatching, and tracking of all field service jobs.

“We estimate that FieldAware can increase many companies’ productivity by 20% or more”, said Karl Schneider, FieldAware’s Vice President of Marketing.  “We’ve taken all the best features available for scheduling and dispatch and merged them into the most effective interface in the industry.”

The clean and simple interface allows users to:

• View jobs by GPS location to assign more jobs with less travel
• Have one-click access to full job details for quicker decision-making
• Drag-and-drop jobs to quickly assign, re-assign or re-schedule them in real time
• View jobs in list form or map view with real-time status indicators
• Validate equal distribution of jobs by tech and region
• Respond to emergency jobs much faster
• Filter by teams and locations for more efficient dispatching
• Create key customer views for premium management of high priority accounts
• Filter by job description to allow classifications of jobs

The user-friendly interface also features color-coding and icons to indicate real-time job type and status. This allows dispatchers to better manage workloads to reduce tech overtime and overruns, expedite service delivery and ensure that customer appointments and time schedules are adhered to.

“FieldAware not only makes field service businesses more efficient by significantly enhancing their productivity, it also helps them generate new customers and boost the revenue from those they already have”, Schneider added.

For more information about the latest version of FieldAware, visit www.fieldaware.com.

About FieldAware
FieldAware was founded on the premise that small and medium sized field service companies deserve the same level of automation capabilities that large-scale field service companies have — but at an affordable price. The company believes that those capabilities should be delivered on technology that small and medium businesses already have: Smartphones, tablets, and the Internet. For more information about FieldAware visit www.fieldaware.com.