Veteran tech leader takes the reins as mobile tech company expands
FieldAware, the leader in made-for-mobile, cloud-based field service automation solutions, has named Charles Jackson as its new Chief Executive Officer. Jackson, a tech entrepreneur with a successful track record leading companies through impressive growth, takes the helm as FieldAware expands its success across industries, partner-ships, and mid-market to enterprise customers. As CEO, he will join FieldAware’s Board of Directors.
“The rapid growth of mobile devices as business tools has enabled field services to expand beyond the traditional ‘service tech’ definition, to virtually any function that is performed outside the office. FieldAware has built a highly flexible mobile service platform that is unmatched in this market and uniquely positioned to take advantage of its explosive growth,” said Jackson. “We have an incredible opportunity in front of us and I am excited to join the team.”
Charles Jackson has more than 15 years of experience in the tech industry, primarily as an executive in supply chain management. Prior to FieldAware, he held positions at Ariba/SAP as EVP of Customer Management and Managing Director of Network Solutions. Jackson joined Ariba/SAP through the acquisition of Quadrem, where he spent ten years, first as COO and then as CEO. Under his leadership, Quadrem became one of the world’s largest supply networks and the leading supply management solution.
“Charlie brings the right experience and leadership needed to capitalize on FieldAware’s great potential,” said Bill Beamish, FieldAware board member and investor, and former CEO. “He has a talent for helping customers understand, deploy and benefit from new innovative technologies, and for growing emerging companies into market-leading enterprises.”
FieldAware’s made for mobile solutions provides field personnel with mobile tools, on any smartphone or tablet, which increase their productivity, generate more revenue and turn customers into brand advocates. Its Web-based back office functions are built on a flexible, cloud-based architecture with unlimited configurable fields that can accommodate virtually any business process. FieldAware’s solution is integrated with the leading CRM, ERP and accounting systems and easily integrates with a business’s custom back office applications.
FieldAware is re-shaping the field service industry. Its field service management software is easy to use and built with incredible flexibility – a combination that enables field service organizations to better serve their customers and outperform the competition. The FieldAware software was architected as a cloud-based, native mobile platform. It works seamlessly with a business’s existing applications, and has no incumbent legacy technologies to modify or migrate from. FieldAware combines its software with the industry’s best professional and support services, enabling companies to take full and rapid advantage of the power of mobility. For more information, visit fieldaware.com.