Product/Service

FieldAware

Source: FieldAware

Wonder what intelligent Field Service Automation could do for your business? Companies with 10 to 10,000 technicians can increase profitability, generate more revenue, simplify processes and reduce customer churn with FieldAware. We offer multiple licensing options (as well as a leasing program) designed to meet the unique needs of companies of all sizes.

Right tech, right job, right time

  • Automate work flows, streamline scheduling and ensure service level compliance.
     
  • Increase daily work order completions by 20%. Decrease incomplete orders by 16%.

Understand your customers’ needs (before they do)

  • Access customer information (assets, service contracts, anything you can imagine!) instantly from any location. Increase revenue by 17%, decrease customer churn by 22%. Inventory parts across town or around the world
     
  • Optimize inventory levels on trucks, in the warehouse and at the depot. Automate the reverse logistics process. Reduce repair costs by 17% and tax (asset) liability by 7%. Mobilize the staff
     
  • Simplify work orders and processes, cut travel times. Increase profitability by 32% and staff retention by 12%. Make the most of your business
     
  • Leverage business analytics to discover market trends, optimize processes and differentiate services. Increase business efficiency by 27%, increase market share by 5%.

Throw out the traditional time clock

  • Automate technician time tracking. Reduce overtime hours by 9%, decrease operational expenses by 11%.

Accelerate cash flow

  • Compress billing cycles. Generate invoices – instantaneously! Reduce DSO (Days Sales Outstanding) by 15%, time to revenue by 32%.