Field Service Elements

Source: Zinier

The Next Wave Of Field Service

Optimize your field service operations from the back office to the field

An End-to-End Platform For Today And Beyond

Start by digitizing your operations. Then go to the next level with AI-driven insights and intelligent automation.

  • Task Automation
    Get more done in less time by automating routine tasks and creating step-by-step mobile workflows based on best practices.
  • Schedule & Dispatch
    Take the guesswork out of technician coordination and avoid last-minute conflicts with AI-driven scheduling and stock transfer
  • Knowledge Base
    Put back-office knowledge in the hands of your field force with detailed site records and critical documents on Zinier’s all-in-one mobile app.
  • Dashboards
    Get the visibility you need to make impactful decisions with real-time job statuses and to-the-second performance dashboards.

Optimize Processes With Insights at Every Level

  • Get complete visibility into your technicians, third-party vendors, assets, and individual work orders.
  • Tap into real-time data from the back office to the field to understand what’s working and what’s not.
  • Streamline operations with AI-driven recommendations based on historical trends and real-time data

Stay Ten Steps Ahead of Every Issue

  • Keep pace with every development by viewing all AI activity in real time and controlling what actions are taken.
  • Leverage real-time data from your IoT-connected devices to identify potential problems and trigger predictive maintenance.
  • Make confident, data-driven decisions with an AI engine that learns from your behavior and adjusts recommendations accordingly.

Maximize Productivity From the Back Office to the Field

  • Match the right work to the right people with intelligent scheduling based on skills, proximity, and other criteria.
  • Accelerate task completion by optimizing and automating administrative work like close-out packages and parts requests.
  • Ensure every technician delivers expert service with step-by-step mobile workflows that guide them through each task.


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