E-Book | June 24, 2022

Field Service Digital Transformation: How 6 Organizations Found Success

Source: OutSystems Inc.
Digital Transformation

Let’s face it. Your customers’ needs and behaviors are changing. So shouldn’t the ways you provide field services to your customers be evolving as well?

Creating field service applications that are tailored to your organization’s needs would be ideal, but traditional software development methods for this are costly and time- consuming. And commercial off-the-shelf field service management software (COTS FSM) rarely offers the flexibility needed to keep pace with rapid change. Your field agents, whether they’re employees or contractors, require a single solution that is easy to learn and easy to use, yet powerful enough to ensure efficient, successful service completions the first time. And your IT team needs a development platform that can deliver robust solutions quickly and easily.

Read on to discover how six vastly different organizations have all successfully leveraged low-code application development to create custom mobile field services applications, management dashboards, asset management applications, and sales support applications to transform their field service operations, driving higher productivity, generating incremental revenue, and improving customer experiences.

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