Article | April 19, 2023

Enabling Technicians And Engineers For Success In The Field

Source: Syncron Inc.

By Sarang Sambare, Senior Director, Industry Solutions at Syncron

GettyImages-1216709844 Engineers

Given the economic turbulence over the past few years, it’s no surprise that service organizations around the world are facing a unique set of obstacles. A significant challenge looms as workers with 30 to 40 years of experience are approaching retirement, while at the same time, attracting talented technicians and engineers has become increasingly difficult.

Coupled with high attrition rates, this creates a daunting cycle for service leaders to break free of. Service organizations must work smarter and more efficiently to stay competitive and meet the evolving demands of their customers.

To accomplish all of this, many service organizations are turning to technology solutions to help drive an employee-centric organization and enable the next generation of field technicians and engineers. Understanding where field service stands today and how it’s changing can help service leaders increase resilience and agility as they face a changing landscape.

access the Article!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Field Technologies Online