Eagle Creek Software Services Achieves Oracle's Siebel CRM Gold Partner Specialization

- Specialization recognizes Oracle partners with proven expertise in Siebel Customer Relationship Management solutions-

Eagle Creek Software Services, a United States-based IT consulting and technical services company specializing in Oracle CRM, business intelligence and eCommerce application development, obtains Oracle’s Siebel CRM 8 Gold Partner Specialization, which recognizes partner organizations that are proficient in implementing Siebel CRM modules.     

 Oracle partners who achieve this specialization are differentiated in the industry through demonstrated expertise in Siebel Customer Relationship Management solutions. Siebel CRM is complex, offering many ways to configure or customize an application to meet a business need. Customizations and configuration options can impact multiple components and require experienced technical Siebel resources to help organizations make the right decisions on whether customizations will be replaced by standard functionality or need to be reapplied and/or modified. Topics covered in this specialization include Applications Functionality and Navigation, Work Process, Workflow, Fundamental Architectural Concepts, Data Access Control and Views, Data Manipulation and Queries, Data Exchange Mechanisms, Business Logic Automation and Siebel Integration Solutions.  

“Eagle Creek Software Services is pleased to achieve this specialization from Oracle as Siebel CRM is a core service offering of our business model and one of the more demanding areas of support for customers due to its detailed customizations and configuration,” said Ken Behrendt, president of Eagle Creek. “Siebel remains the leading enterprise CRM application, and as an experienced Siebel CRM partner, Eagle Creek helps customers navigate the complexity of the upgrade and implementation process in a highly cost-effective way.”

About Eagle Creek Software Services

Founded in 1999, Eagle Creek (Eden Prairie, Minn) is the largest United States-based provider of IT consulting and technical expertise to organizations utilizing Oracle CRM, business intelligence and eCommerce software development. The company offers cost-effective, higher quality software development and support services using its Dakota Model. Eagle Creek has three project centers in low-cost areas within the United States and utilizes a private-public strategic alliance with the state governments of North Dakota and South Dakota to achieve consistency and sustainability in the recruitment, training and development of the company’s 300+ Dakota-based consultants. For more information, visit the company website at http://www.eaglecrk.com.