DSI Expands Standard Customer Support Hours To 24x7
Data Systems International (DSI), a leading global provider of enterprise mobility solutions, has expanded its standard live customer support hours to 24x7. Effective April 26, 2009, clients who are covered by a DSI software or hardware maintenance agreement can access DSI's Global Support Center 24 hours a day, seven days a week.
"DSI's growing client base includes global companies with multiple facilities around the world. No matter what time zone they are doing business in or what time they call, they can be certain that a knowledgeable DSI support specialist will be here to assist them," said Matt McGraw, President of DSI.
Located in the company's Overland Park, Kansas, headquarters, DSI's 24x7 Global Support Center is staffed by certified professionals. DSI's support specialists have extensive experience in a variety of operating environments supporting clients' enterprise applications and infrastructures across a wide range of industries.
DSI's Mobility and Infrastructure Solutions
DSI's mobile solutions www.dsionline.com/solutions/mobileApps.aspx include: dcLINK www.dsionline.com/solutions/dclink.aspx mobile applications, data collection with barcode, voice www.dsionline.com/solutions/voiceactivator.aspx, and radio frequency identification (RFID www.dsionline.com/solutions/RFIDActivator.aspx, mobile computing solutions www.dsionline.com/solutions/dataCaptureSolutions.aspx including wireless infrastructure, mobile devices, media, and hardware; IBM server and storage solutions www.dsionline.com/solutions/servers.aspx; and a wide range of services, including consultation, implementation, training, and the 24x7 Global Support Center.
About DSI
Data Systems International (DSI) is a leading global provider of advanced technology solutions that improve enterprise clients' business results and competitive advantage. DSI optimizes clients' enterprise applications with software, hardware, and client service solutions that mobilize, automate, and enhance processes, operations, and information and IT infrastructure. DSI's solutions significantly improve efficiency, effectiveness, and profitability. The company's scalable solutions can be tailored for clients' unique needs and business processes to deliver specific value-enhancing results. DSI serves clients worldwide through its offices in the U.S., U.K., Canada, and Australia, and its global network of partners. For more information, visit www.DSIonline.com.
SOURCE: Data Systems International