Video

Driving Value With Salesforce Field Service

Source: Salesforce
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Field Service isn’t just about getting someone to your door to fix your machines or deliver your equipment. It’s much more complex than that.

Dispatchers must adapt to ever-changing technician schedules, from emergency calls to pre-planned scheduled maintenance work. Mobile workers, who are the face of the company, need quick access to service histories, steps needed to complete the job, and visibility to log and monitor inventory before they get onsite – all while providing the best in-person support.

Come hear how Salesforce Field Service can help set up your employees with success while exceeding customer expectations. In this series, you’ll learn how to:

  • Deliver Better Service in the Field
  • Intelligently Schedule the Right Mobile Worker for Every Job
  • Drive Operational Efficiencies With a View Into Your Assets
  • Streamline Field Service Processes to Exceed Business Goals

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