Case Study

Driving Company-Wide Efficiency And Accuracy With Mobile FSM

Source: FieldConnect

Expanding the Technology Footprint

Maxson Associates is a family-owned, third-generation business based in Charlotte, North Carolina, offering life safety, space management, and smart day lighting solutions that allow for safe, flexible, spaces for buildings. Based on the deep experience throughout the organization, Maxson is uniquely qualified to successfully tackle some of the most complicated design projects, where other companies cannot.

For over 60 years, Maxson has made the servicing of their customers a paramount priority. The company’s mobile workforce is on call 24 hours a day, 365 days a year, ready to assist clients on an emergency repair basis, as well as the more typical scheduled planned maintenance.

The company utilizes cutting edge technology to solve challenges designers face to maintain building code compliance for containing smoke and fire, yet meet the demand for large open space. That same forward-thinking approach prompted Maxson Associates to evaluate and implement technology to more efficiently manage their service technicians in the field.