By David F. Giannetto, COO, Astea International, www.astea.com
Focus on these three things to make digital transformation possible.
Digital transformation is all the rage, but let’s face it: Your company probably isn’t ready for it. So let’s set aside the buzzword and focus on the things that your organization can actually do to make digital transformation possible. Start by getting these three things in order to give you the proper foundation to build a digital transformation program upon with minimal pain, rework, and embarrassment.