Deploying And Managing Mobile Apps For Field Service Workers – 5 Key Questions To Ask
Source: ClickSoftware
According to VDC Research, smartphone adoption in the enterprise (both personal-liable and corporate-liable) will have reached 162 million units by the end of 2011 – and by 2014, the research firm predicts, the market for enterprise mobility solutions for field service applications will grow at an average annual rate of 11 percent.
As you consider the growing variety of different offerings that allow you to leverage mobile apps to maximize the efficiency and productivity of your field service workers, here are five key questions to ask:
- How broad is the provider’s portfolio of available pre-built mobile apps – are all of your needs covered, and if not, can the available solutions be configured to meet your needs?
- Are the mobile apps easily configurable, ideally with no programming skills required? Similarly, can different apps’ functionality be combined easily if needed to meet your organization’s particular requirements?
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