By Robert Van Buskirk president and CEO, Wilson Electronics, LLC, www.wilsonelectronics.com
Today’s mobile workforce is relying on cellular connectivity to enable real-time communication — here’s what you can do to make sure yours has it.
Today there are approximately 335 million cellular connections in the United States — more than the total United States population. These connections include mobile devices, such as cellular phones (including a growing concentration of smartphones), 3G/4G tablets and modems, and a growing number of M2M (machine-tomachine) connections. In fact, more than 35 percent of all U.S. households are wireless only — no landline connection for voice services. We are rapidly moving from connecting only people to connecting people and things, in what is called the “Internet of Things.”
Increasingly, individuals and businesses are relying on mobile devices not only for personal use but also for a wide range of business and professional uses. The mobile workforce is a powerful competitive advantage if the mobile communication links are robust and reliable. Today’s mobile worker relies on cellular connectivity and mobility to provide services to meet a broad range of consumer and business customer needs. In particular, field technology business priorities enabled by cellular connectivity include: improving service levels, increasing customer satisfaction, enhancing productivity, reducing travel, and lowering operating costs.