Case Study

Cutting Edge Technologies Provide Game Changer For Automotive Icon Mercedes-Benz

Source: Microsoft
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Transforming the service workforce with Dynamics 365 Remote Assist and HoloLens 2

A global icon in the automotive industry, Mercedes-Benz is committed to delivering the ultimate customer experience―not only in the design and production of superior vehicles, but in industry-leading service. To help achieve this goal, the company choose Microsoft HoloLens 2 and Dynamics 365 Remote Assist technologies to improve service technician efficiency, reduce time to problem resolution, and reduce the cost and environmental impact of service-related travel.

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