News | March 10, 2011

CSDP Selected As Most Wanted Solution For Field Service 2011

Source: CSDP Corporation

Customer Service Delivery Platform Corporation (CSDP), developers of the Service Relationship Management (SRM©) end-to-end suite of field service management software, is delighted to announce that CSDP was selected as a Field Service Most Wanted Solution for World Business Research's (WBR) Field Service event April 26-29, 2011.

WBR asked over a hundred senior-level service and support executives, "If any, what solution providers/consultancies are you looking forward to meeting at Field Service 2011?" and "What products/solutions are you specifically shopping for to better optimize your service organization?" Respondents to this survey selected CSDP as a desired company to meet and also revealed that they are seeking to partner with solutions and technologies that provide:

  • Service Dispatch
  • Remote Monitoring
  • Predictive Monitoring
  • Technology for FSRs
  • Manpower Planning
  • Software Training Tools
  • Cloud Services
  • Tablets for Data Collection & Documentation
  • Mobility Solutions
  • Web-based Communication Tools
  • CRM Solutions in Service

"We are honored to be mentioned as a solution to see at Field Service 2011," stated Jerry Edinger, President and CEO of CSDP. "Our solutions fill a unique void in the market by offering the most responsive, customizable services management software with flexible workflows that allow companies to quickly and easily respond to business and environmental changes. It's great to hear that companies are looking forward to seeing what we have to offer."

CSDP is one of the sponsors of Field Service 2011 and is also hosting one of the Roundtable Ideas Xchange sessions, "Business Transformation-Should You Believe It" on Wednesday, April 27 at 10:15 am.

About Customer Service Delivery Platform Corporation:
CSDP is a services-led software company specializing in tools that make end-to-end Service Delivery painless and efficient. CSDP offers flexible, agile solutions to unify infrastructure and transform cost centers into profit drivers, resulting in greater customer service and market share. Our services-lead software is fully customized to fit your company's needs and is respectful of existing infrastructure so that it implements quickly and begins generating ROI immediately.

SOURCE: Customer Service Delivery Platform Corporation (CSDP)