Product Sheet: Courier Complete
Courier Complete automates the front-office, dispatch and back-office processes and includes a mobile application to capture in-field courier processes such as real-time delivery tracking, barcode scanning and signature capture.
Imagine having real-time dispatching to a driver's mobile device, real-time tracking of pickups and deliveries and electronic PODs for improved customer service. In addition to improved operational capabilities Courier Complete can automate your back-office billing processes.
Courier Complete is backed by Complete Innovations mission-critical customer services including technical support and application training.
Features
Client Management
- Customize billing, rates, and services to suit customers' specific needs
- Client Management also includes contract billing, sales tracking, electronic notifications, invoicing and a built-in collections tool
Dispatch
- Dispatchers can customize the information they want to see on their screen
- Enables dispatchers to know where drivers are, what packages they have and which driver is best-suited for the next job
- Warns dispatchers if a delivery is "almost late" or late
- Dispatchers can track the real-time GPS location of their drivers
Pricing
- Flexible, powerful and user-friendly pricing
- Price using zone, zone-weight, zone-count or door-to-door distance
- Unlimited number of surcharges can also be automated
- Create custom price plans for any customers
Accounts Receivables
- Generate customer invoices and driver settlements in minutes
- Comprehensive audit trail and notes
- Track aging balances, current and past-due accounts receivables
Reporting
- Includes a variety of management reports including performance analysis, revenue and A/R
- In addition, you can customize your reports with Courier Complete
Customer Web Portal(s)
- Customers can enter and track their orders online and receive real-time email notifications of completed deliveries
- Once an order is placed your client can log in to track real-time status and proof of delivery including an image of the signature collected at delivery
Get unlimited access to:
Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.