Connected Home Services

Establishing a trusted front line for your brand and company

If you sell and service your brand in the home, your goals are no different than working in brick-and-mortar stores. You want to deliver prompt and streamlined customer service. You want to have all the product and customer information at your hands. You want to create a customer for life.

Today, customer expectations are higher than ever, and service organizations are expected to deliver exceptional experiences. Consumers are continually raising the bar with expectations for seamless, transparent, and on-point service and products. However, for many companies delivering residential sales and service, the home is the point at which streamlined processes, access to information, and a great customer experience begin to fall apart. Why is it so hard?