Product/Service

ClickSoftware ClickPlan

Source: ClickSoftware

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For any business, the secret to delivering service efficiently lies in having the right number of skilled resources available whenever they are needed. Employing too many people can raise costs, while lowering employee efficiency and profitability. Employing too few can create a customer experience that is less than satisfactory.

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It’s a balancing act

For any business, the secret to delivering service efficiently lies in having the right number of skilled resources available whenever they are needed. Employing too many people can raise costs, while lowering employee efficiency and profitability. Employing too few can create a customer experience that is less than satisfactory.

Having the right amount of resources is just one part of the equation: They also need to be in the right places. The right amount of resources won’t help if they’re located miles away from where they need to be.

Answer the question:
How many people and other resources will your business need next week, next month, next year? Where, and with what skills?

ClickPlan is an intelligent capacity-planning solution that produces optimal resource allocation plans, looking ahead days, weeks, months and years. Based on related demand forecasts, ClickPlan enables service businesses to meet projected needs by anticipating manpower requirements and a correct mix of employees and contractors.

Download the brochure to learn more.