City Of Roseville Connects Emergency Response Vehicles

With an estimated population of 105,000 residents, Roseville, California is located along the eastern edge of the Sacramento Valley and is 16 miles east of Sacramento. The fire department and police force are charged with the important task of maintaining the safety of the community and its property. Effective communication between the 911 dispatch center and the police officers and firefighters is critical in coordinating the departments’ efforts.

The City of Roseville relies on its Computer Automated Dispatch (CAD) system as an integral part of its dispatch center. The system is used to communicate call information such as names, phone numbers, addresses and details of a particular incident to firefighters and police officers in the field. The system previously used a county-wide RD-LAP wireless data system for connecting CAD terminals located in police vehicles, and Cellular Digital Packet Data (CDPD) technology followed by 1xRTT CDMA via PCMCIA cards in fire vehicles. The system was slow and the CAD terminals were not TCP/IP based. To improve system speed and overall performance, the City of Roseville turned to Digi International for its ConnectPort™ WAN VPN high-speed cellular routers to connect police cars and fire trucks via high-speed EVDO 3G cellular networks.

“The old system wasn’t TCP/IP based so it worked only for CAD and it was extremely slow,” said Dave Applebaum, telecommunications manager for the City of Roseville. “The new system is much faster. Now with a TCP/IP based system, police officers and firefighters can access email and other information like photo lineups online from their vehicles.”

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