Case Study: City Of Edmond, Oklahoma

C2Logix was contracted for the City of Edmond, Oklahoma to completely re-route the residential collection system in this city of 70,000 people, encompassing 85 square miles. The City provides weekly automated collection to 22,000 residences using one or two 105-gallon carts. This project was done on a service bureau basis as the most cost effective approach for Edmond. Under the service bureau approach, the City did not have to buy and maintain the FleetRoute routing software but contracted for finished routes. The deliverables included: (1) detailed route path maps, (2) street-by-street travel direction reports, and (3) a customer sequence listing.

The City of Edmond provided the C2Logix Team, working with a GIS database with all customers' addresses matched to the streets on which they belong, with the side of the street identified and a customer ID. The City also identified, by ID, those customers that were exceptions to the norm, such as: (1) customers serviced on the side street (not the front street where the house address matches to – a so-called corner customer) and (2) customers that require service times other than the default value. Service time is defined as the elapsed time from the moment the truck stops in front of a customer until the moment the truck begins to move again. Actual scale weight data was used to assess the set-out size for customers. FleetRoute was enhanced to control u-turns on major roadways. Also, high traffic areas and schools were routed so the collection occurs at specific times during the day. Narrow streets that disallowed the trucks to turn around were increased in travel time and displayed as pull-in, pull-out map reports.