Case Study

Camuzzi Gas: Planning And Mobilization Of Field Service Activities

Source: OverIT
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Camuzzi Gas Pampeana S.A. and Camuzzi Gas del Sur S.A. form the largest supplier of natural gas in Argentina, covering around 45% of the country, i.e. a 3,100 km wide area. The companies serve 2.5 million clients and manage 10,000 km of gas pipelines as well as a 50.000 km long gas supply network.

CUSTOMER’S NEEDS

Management of the Commercial Cycle and on-field emergencies

As to manage the field operations regarding the Commercial Cycle, the Emergencies and the Complaints received from clients, Camuzzi required a solution to optimize the planning of activities, mobilize field resources and enhance the corporate image to make a positive impact on final clients.

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