Business Process Management As A Blueprint For Mobile Workforce Management

As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. In conjunction with efficiency monitoring, the processes themselves are updated due to internal or external factors. These updates involve changing the existing business processes and/or adding new business processes as well as exception management handling. This evolving and dynamic business environment is becoming a challenging puzzle for an organization to solve. Business process management (BPM) assists organizations in solving this puzzle.

This white paper is intended to introduce the basics and benefits of BPM to an organization, explain how BPM fits into the mobile workforce management industry, and outline the service focus of ViryaNet’s BPM Blueprint solution which enables faster BPM adoption.

BPM Basics

Every business has a goal of attaining efficiencies by defining processes best-suited to meet corporate policies. Each business process is a collection of coordinated tasks and activities conducted by both employees and company-wide systems designed to complete a business function.

Business Process Management (BPM) is a methodology for defining, developing, simulating, deploying, and monitoring business processes and workflow. The BPM methodology is a systematic approach to enable continuous improvement by managing the full lifecycle of business processes.

To learn more about BPM and its benefits to an organization, download this white paper now!