Burns & McDonnell Implements Mobility Solutions For Increased Productivity And Efficiency At The Point Of Service, Case Study

When the Business and Technology Services (BTS) division of Burns & McDonnell was first created 11 years ago, a combination of paper, pens, personal digital assistants (PDAs) and global positioning systems (GPS) were used to support data collection and analysis both in the office and out in the field. However, the department was quick to look for alternatives as it needed a better way to collect, move and manage data from the field to the office.

Burns & McDonnell executed a best-of-breed analysis and found Motion® Tablet PCs to be to be among the top mobile computing devices on the market and fit the company’s requirements – connected and rugged, yet lightweight and powerful enough for field use.

Tasks have gone from taking weeks to just seconds with Motion Tablet PCs. Burns & McDonnell is no longer squandering time on paper-based processes, attempting to decipher handwritten notes and waiting for hard copies to travel to and from the office. All data collected on the tablet PCs is available in near real time, meaning increased productivity due to the constant flow of communication and access to information at the point of service.