Case Study

Bobcat of New Hampshire Improves Efficiency With GPS Tracking

Source: Spireon, Inc.

The runaround — it’s something as customers we all experience. After waiting on hold for 20 minutes and being transferred to 10 different departments, you start to forget why you even called. Talk about frustrating. Customer service is hard to come by, but when you do find it, it’s certainly a blessing. Bobcat of New Hampshire prides itself on excellent customer service and promises never to give any customer the dreaded runaround. But the company was searching for a solution to help boost its already stellar customer service, which eventually – through word of mouth – lead it to straight to Spireon.

Bobcat of New Hampshire, an authorized Bobcat construction and equipment dealer covering the state of New Hampshire, separates itself from the competition with first-rate customer service and its ability to quickly react to customer issues or concerns. One way the company is staying one step ahead, is through the use of Spireon’s GPS fleet tracking solution, FleetLocate.

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