White Paper: Beyond Track & Trace

What a difference a decade makes. Ten years ago, mid-sized and large mobile workforces relied on logbooks and mileage reports as part of their jobs. People hadn't heard much of GPS vehicle management solutions or automatic vehicle location (AVL) – let alone come to realize their power or value. Word quickly spread about the dramatic return on investment (ROI) these solutions brought, and as customer demand climbed, so did the number of companies offering AVL solutions.

Today GPS/AVL is a proven technology. Customers experience significant cost savings in addition to increased productivity and customer satisfaction. However, there are many new and unproven vendors in the marketplace eager to capitalize on this new market opportunity. Competition is fierce, particularly in the small business sector. Short-term opportunists place little investment in their products and seek high profit margins at the expense of small business owners.